All appointments require 24 hours notification to cancel. If you do not do this, you may be charged for this missed appointment at $40 for a regular appointment and $80 for a longer appointment (complete physical, counselling, drivers medical for example). This policy exists to encourage people to cancel their appointments when necessary, so someone else can get in to see their doctor in a timely manner. This policy does still apply to virtual visits and same day appointments as these appointments are incredibly important to people with urgent concerns. If you have missed your appointment due to unforeseen circumstances, please let our office staff know.