Our Services
Same day appointments
Our clinic provides same day appointments to allow our patients with an acute issue to be seen as required, rather than attend a walk-in clinic. If you have an urgent matter, please call us at 8am, and our staff will fit you in with one of our physicians. These appointments are limited, but we will always do our best to accommodate you.
Regular appointments
Our regular appointments are 15 minutes in duration, and in order to address your concerns appropriately, we recommend you call for an appointment when a concern arises. Please do not save up concerns, as it is difficult for your physician to address multiple concerns with the thoroughness and assessment they deserve in the allotted time. Your physician may recommend a more regular check in if a new concern has arisen, as often a presentation can change over time, and this can help your physician with their assessment.
Virtual Visits
We are providing most initial visits virtually during this time, and these will be the same duration as a regular appointment. The majority of visits are over the phone, and as we are working from home, the caller ID will be blocked. If the virtual visit requires a physical examination, an in person visit will then be scheduled. There are exceptions to this, and this can be discussed with our office staff. Please bear with us as we navigate our way forward.
If your physician has not called you, they may be running behind due to unforeseen circumstance, however they will get to you, and your patience is much appreciated.
Pediatric Services
We are very fortunate to have a pediatrician who sees our patients out of our clinic every Wednesday.
Minor Procedures
Our physicians have multitude of procedural skills, including injections, skin biopsies, mole and cyst excision, laceration repair, IUD insertion, liquid nitrogen, joint injections, toenail procedures, ear syringing, cast removal and dermascopic review.
Uninsured Services
There are certain assessments and examinations that are deemed to not be medically required, and are therefore not covered by Medical Services Plan (MSP). These services include most forms, drivers and doctor’s notes. In these cases, please inform our staff in advance as forms will need to be present to complete the assessment, and payment is due at the time of the service being provided.
Flu Shot Clinics
During the flu season, we will provide clinics to enable our patients to access their flu shot in a timely manner. These appointments will tend to be five minutes, and include enough time to review any related issues, and to administer the vaccine. We recommend you remain in vicinity of the building for 20 minutes afterwards to monitor any side effects.
Pomelo Booking Service
We are happy to add an online booking service for patients of Dr. Moulaison and Dr. Al-Khoshi. If you are not signed up for this, please contact the office and we would be happy to send you an invite. If you have already registered then please visit the website at:
https://www.telus.com/en/health/health-professionals/clinics/emr-add-ons/pomelo.
If you have questions, please contact the office.